When I print images with out-of-gamut highlights the highlights come out as a solid colour (black, green or yellow) instead of paper white.
The same image exported as tiff and printed from Photoshop does not exhibit this behaviour.
Has anyone else experienced this issue and does anyone have an idea how to fix it?
Phill
A friend reports that it was caused by driver version 2.7. Version 2.8 which came out today solves the problem.
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David,
Thanks for reporting back on that. Can you tell us exactly what printer model you have, and where the driver updates came from (Software Update, or did you have to manually download and install them)? That’ll be useful for anyone else who comes across this issue and searches google for it.
Thanks
-Joseph @ApertureExpert
@PhotoJoseph
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Joseph
My friend Mike reports:
My problem was specifically with an HP printer (B9180) and the 2.7 version drivers. I uninstalled the printer and removed the folder from Library, then reinstalled a copy of the v2.6 drivers. In fact a few days ago the v2.8 drivers were released, and when I tried installing these there was no problem, so the issue seems to have been fixed for me. I’m not sure if this is the issue which was being referred to - in my case some or all of the printed area was literally covered in liquid ink, which was extremely messy as well as making the picture impossible to see.
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David,
Ugh! But thanks… glad it’s sorted out.
-Joseph @ApertureExpert
@PhotoJoseph
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My printer is an Epson Stylus Photo R3000 and I’ve now got the latest Epson drivers (8.61) installed via Software Update but unfortunately this has not fixed the problem.
Phill,
It sounds like for David, uninstalling and reinstalling helped. I’d suggest downloading an installer directly from the manufacturer and giving that a try.
-Joseph @ApertureExpert
@PhotoJoseph
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Phill,
I’ve never seen that, but I hardly ever print at home. Interesting for sure.
Do you have the “Highlight Hot & Cold Areas” enabled? Obviously this is only supposed to show up on screen, but I wonder if there’s a connection.
-Joseph @ApertureExpert
@PhotoJoseph
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I don’t have the Hot & Cold area highlighting enabled, I may try just to see if exactly the same areas are effected.
I’m wondering how my Aperture installation could be different to other people’s as I haven’t found this reported as a general issue.
Phill,
It could be a printer driver related issue, too. Do you have the latest drivers? In theory they should update automatically, but I suppose it depends on the printer.
Do let us know what you find re: the “Hot & Cold” warning comparison.
-Joseph @ApertureExpert
@PhotoJoseph
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