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Offline images in a managed library? #1
Laura Wuest's picture
by Laura Wuest
May 2, 2012 - 6:26am

My library is managed, but it tells me I have offline images. How is that possible ? I have already rebuilt my database and library repair.

David  Moore's picture
by David Moore
May 2, 2012 - 6:49am

Hi Laura
So you see the badge on the thumbnail indicating OffLine images. If you go to the File menu and select Locate Referenced images. This will open a dialog box that will help. The upper part is where AP thinks the file is and the bottom half is where you find them, or repoint to them. You’ll chose an image on top and then find it below. Once you have a match then you select Reconnect or Reconnect All. AP will then locate all. If not repeat till all are home
david

davidbmoore@mac.com
Twitter= @davidbmoore
Scottsdale AZ

PhotoJoseph's picture
by PhotoJoseph
May 2, 2012 - 7:05am

Luara,

I’d guess that at some point some photos were imported referenced inadvertently, and perhaps got thrown away since you expected them to all be managed.

As David suggests, use the Locate Referenced command to see where Aperture thinks they should be, and do your detective work from there.

Good luck. If you have been running regular backups using Time Machine or Backblaze then hopefully you’ll be a able to recover the missing images once you figure out where they were.

@PhotoJoseph
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Laura Wuest's picture
by Laura Wuest
May 2, 2012 - 7:07am

Thanks; but note my library is l00% managed, and we’ve checked in there. We did a search for referenced files and found zero. My library has a total of 8,000 images. It shows a total of all 8,000 being managed. But when I search for offline and missing images it shows 2,000. Doesn’t offline only refer to references images ?

PhotoJoseph's picture
by PhotoJoseph
May 2, 2012 - 7:12am

Laura,

Offline refers to images where it can’t find the master. In theory, yes that should only ever apply to referenced images. However I have heard of it losing the path to a managed master before — certainly not ideal.

When you’re looking at the offline/missing image, if you right-click on it and select the Locate Referenced command, what happens? What badge(s) are on the image showing you that it’s offline? Or I should ask, how do you know it’s offline? Does the Adjustments tab say “image offline” if you try to edit it?

@PhotoJoseph
— Have you signed up for the mailing list?

Laura Wuest's picture
by Laura Wuest
May 2, 2012 - 8:56am

The badge says it’s offline. When I right click to locate referenced file I get this message: The selection does not have any referenced files. My friend had the same problem and he fixed it by doing the 3 rebuilds upon restarting Aperture. However, we just did the same rebuilds and it had no effect. Also, the Adjustments are grayed out, so it’s not just an extraneous thing with the badge.

David  Moore's picture
by David Moore
May 2, 2012 - 11:32pm

Hopefully you have solved this by now. But incase not. You can Control click on the AP library and open it to see if the Masters Folder contains your images. Don’t move anything around. Copy that folder to another area on your HD and make a back up of the Masters. If you have an already existing Backup of the Lib you could replace the broken one (if none of the repairs and rebuilds worked). Your managed images should be safe unless the unthinkable has happened. I can’t think of what that would be.

davidbmoore@mac.com
Twitter= @davidbmoore
Scottsdale AZ

Jason Fisher's picture
by Jason Fisher
May 3, 2012 - 5:40am

Not sure if this is related, so if not I don’t want to hijack your thread, but this might be relevant. The only time I’ve seen offline managed images was dealing with photos that had auto-imported from my wife’s Photo Stream. Since we have separate Photo Streams I have to keep a 2nd Ap Library under her user on my iMac that I only open periodically to sync with her Photo Stream. When a month is complete I export that project to another location, then open our regular library under my user and import it. The first time I tried this all the images showed up as offline even though they were all managed images. The only way I have found around this is prior to exporting the project from her library I first have to relocate the masters as referenced and then consolidate them back in as managed. When I do this I can then move the managed project to another library and they stay online.

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