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Cannot empty the trash #1
david wong's picture
by david wong
September 7, 2011 - 10:30pm

I use the delete master command to test few files that is on the external drive and put them in the trash, I can see that they are in the trash, but when I use empty trash, there are nothing happen. I try disk utility to check permission, re install the aperture, delete the library etc, nothing work.
my osx is 10.6.8, aperture is 3.1.3
any suggestion welcome.

PhotoJoseph's picture
by PhotoJoseph
September 21, 2011 - 8:30am

David,

When you say you “empty the trash” and nothing happens, are you talking about the Aperture trash or the Finder trash?

-Joseph @ApertureExpert

@PhotoJoseph
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david wong's picture
by david wong
December 24, 2011 - 10:56pm

aperture trash

PhotoJoseph's picture
by PhotoJoseph
December 25, 2011 - 6:22pm

David,

This is a pretty old thread… before we continue, can you please verify that you’re completely up-to-date (Aperture 3.2.2 and OS X 10.7.2) and presumably still seeing the exact same issue?

Thanks

@PhotoJoseph
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Debbie's picture
by Debbie
September 8, 2011 - 12:01am

Whenever this happens to me I have to do a restart of my Mac. Did you try that yet?

~Debbie

david wong's picture
by david wong
September 8, 2011 - 3:20am

yes, I did.
I also run disk utility on both the system HD and the ext HD.
I also to appclean to uninstall it and install again, then update to 3.1.3
what else would you suggest?
thanks.

david wong's picture
by david wong
January 20, 2012 - 1:12pm

it is aperture 3.2.2 but the osx is 10.6.8.
I do has another macbook pro has 10.7.2 and this one do not has any problem.

I try create another library and repeat the step, still cannot empty it.

I do uninstall and install again, but sound like the system also remember my serial #, that mean that uninstall is not really clean up everything, what else can i try.
thanks.

Chris Hoch's picture
by Chris Hoch
January 20, 2012 - 6:03pm

If you want to uninstall completely to try a fresh then appzapper is normally handy to find all associated files to go with an app:

http://appzapper.com/

These files & folders are also associated with aperture as well:

~\Library\Preferences\com.apple.Aperture.plist
~\Library\Caches\Aperture\
~\Library\Application Support\Aperture\
\Library\Application Support\ProApps\Aperture System ID
\Library\Application Support\Aperture\

I would say that if you are deleting aperture.plist this is your preference file and will remove all your preset information. So I would back it up somewhere safe, I try to back mine up every so often to an external disk. Incase something happens then I can restore it later. If i find that this file is causing aperture problems then I start completely from scratch.

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