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Request new password #1
Heather's picture
by Heather
December 23, 2013 - 3:49am


I’ve forgotten my old password, so I requested a new one. I get the temporary log-in email, which lets me access the site, but when I try to set a new password I get told I need to input the current password - which is the one I have forgotten.

I therefore cannot actually change my password, because I’ve forgotten my old password and need it to change to a new one. 



You may login with either your assigned username or your e-mail address.
Passwords are case-sensitive - Forgot your password?