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Shopping cart bug #1
Rick Silva's picture
by Rick Silva
November 14, 2013 - 1:23pm

Even though I made and completed a purchase, the shopping cart still shows that I hace items in it. Also even though I have a receipt from paypal I have not received any download informatiom for my purchase.


PhotoJoseph's picture
by PhotoJoseph
November 14, 2013 - 7:41pm


Can you look under “my purchases” and give me the receipt number? Also do the items show up under “my downloads”?

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Robin Clark's picture
by Robin Clark
November 22, 2013 - 8:54am

I ordered video 023 and like Rick above it kept returning to the basket screen implying I had not ordered it.  Tried it three times trying to pay with paypal.  No entries in my orders or my download.  So far no deductions from paypal either.



Tom Knisely's picture
by Tom Knisely
November 24, 2013 - 8:29am

The same thing is happening when I try and order 023.

PhotoJoseph's picture
by PhotoJoseph
November 25, 2013 - 8:39pm

Alright guys, let's try again. New fixes rolled in tonight, hopefully squashing the last of the shopping cart bugs. This store thing is tough!!

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